Customer Service

Committed To Your Complete Satisfaction

HRN's Total Value Promise to our customers is reflected in industry leading products that are easy to use, affordably priced, and our free customer support. We stand behind our products and are committed to providing the highest level of product support, overall value and customer satisfaction.

Contact us for additional information, assistance obtaining our products and services, or to better understand and utilize product features.

HRN Management Group
802 East Winchester Street, Suite 200
Salt Lake City, Utah 84107

Speak to a Representative
from 7:00 am to 5:30 pm
(Mountain Daylight Time)

Toll free (800)940-7522
Phone (801)747-1170
Fax (801)747-1175

Support Summaries

As an extension of our customer service, HRN offers "Support Summaries," or brief training documents relating to our products and services. Current clients are encouraged to review this material to resolve common questions.

Order Policies

Return Policy: We offer a 30-day money back guarantee. Any product can be returned within 30 days for a complete refund (minus shipping charges). Fees for services provided (such as training or consulting) are not refundable.

Shipping Options

You only have to pay one shipping charge for the entire order, regardless of how many products purchased. To calculate the shipping cost of an order, select the 'Shipping' link within the shopping cart screens.

Required Software

The following web browsers are required to access our web applications:

	Internet Explorer 6.0
	OR
	Firefox 1.5 or higher

The following software is needed to view some web documents:

Adobe® Acrobat

The new scale scoring tool in Performance Pro requires the Adobe Flash Player.