Customer Support
HRN is committed to your complete satisfaction
A key component of HRN’s success is our commitment to the complete satisfaction of each and every client. We support this commitment by offering free basic customer support by live HRN product specialists based right here in our Salt Lake City headquarters.
All HRN products are designed to be easy to learn and use, but occasionally everybody has a question or requires assistance. No question is too big or too small and each will be answered promptly, professionally, and completely by an HRN product specialist. At HRN we stand behind all our products and are committed to providing the highest level of product support, overall value and customer satisfaction.
Contact us for additional information, assistance obtaining our products and services, or to better understand and utilize product features.
Support Summaries available online to answer most common questions
Current clients are encouraged to use our easy-to-follow “Support Summary” training documents to resolve basic questions.
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Software requirements
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The following Internet browsers are required to access HRN online applications: |
| - Internet Explorer 6.0 or higher | |
| - Firefox 1.5 or higher | |
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The following software is needed to view PDF formatted documents: |
| - Adobe Acrobat | |
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The new scale scoring tool in Performance Pro requires: |
| - Adobe Flash Player |